Off-Campus Access (EZproxy)

Collins Library provides off-campus access to proprietary materials for UPS-affiliated users including students, faculty, and staff. Most library databases and electronic journals can be accessed via EZproxy. When you try accessing them remotely, an EZproxy authentication page pops up for you to enter your UPS e-mail username and password.

Troubleshooting Tips

• Password Resets: If you are having trouble with your password at the EZproxy login page, your password may need to be reset. Contact the OIS Help Desk: helpdesk@ups.edu, or (253) 879-8585.   (NOTE: If using Firefox browser, make sure the "Save Passwords" setting is not checked, otherwise new passwords will not be accepted.)
  
• Studying Abroad:  If you are having trouble with EZproxy access out of country (Example:  Page Cannot Be Displayed") and it is not a password issue, you may need to enlist help from that University's IT department to resolve firewall issues. (Out of state problems are difficult to resolve and often linked to ISP Provider issues.)
  
• Personal Computer Firewalls:  If you have firewall software on your computer, this could block EZproxy access.
  
• Web Site Access Point:  Are you accessing our online materials through bookmarking to an old page?  We update our links occasionally which could affect EZproxy access. 

Feedback & Assistance

We welcome your feedback on EZProxy and accessing proprietary library materials off campus. Please fill out this form, or contact Jeanne Kimura, if you have any comments or questions.